Prepare to be entertained, energised and enlightened on a journey of memorable customer service and marketing ideas, that will enthrall, enthuse and most certainly inspire your teams and delegates
Geoff Ramm is a multi-award winning speaker who has challenged and inspired audiences across five continents. With a genuine passion and an infectious love of his subject, he’s humorous with original content and will challenge you to greater results.
Geoff Ramm speaks on the following topics:
Like you, Geoff Ramm, the creator and author of Celebrity Service and OMG Marketing, knows the only way you can attract more customers is to create jaw-dropping marketing. Not only that but great customer service leads to lucrative, repeat business.
So how do you create highly successful marketing ideas? And how can you design a customer experience that has you talked about for decades to come?
Geoff knows the Jedi Mind Trick to make you craved by your customers, envied by your competitors and raved about in your industry.
In his interactive keynotes, your audience will not only discover out-of-this-world ideas, they will come up with them and be excited to implement them too. Companies across six continents have outperformed their competitors by using Geoff’s unique insights on customer service and marketing.
Geoff’s on-stage presence will have you on the edge of your creative seats.
BE ENTERTAINED…. Laugh out loud at the greatest cabin crew member of all time. Get a lump in your throat at the sight of a sesame seed bun. Discover simple and cost effective ideas that will have the world talking about your business.
BECOME ENGAGED… Kick off your event with a bang. Close with an explosion of creative ideas.
LEAVE INSPIRED… Make massive changes tomorrow. Become the brand of choice in the eyes of your customers.
How do you know it works? Results.
OMG Marketing: A business to business Valentine Card achieved a record 70% response rate by the Bauer Media Group after implementing OMG Marketing. Indian giants TATA won two Direct Marketing Association awards following a two-day OMG masterclass. Tiger Brands, South Africa introduced a dozen new ideas after his keynote and masterclass. Just one of these ideas increased sales by over 53%.
Celebrity Service: EC English Language Schools created the ‘Orange Carpet Experience’ which transformed their world-wide service offering to pupils and had them nominated for a UK Customer Experience Award 2016. Inspired to upgrade their service levels for their B2B clients, Motodirect went on to be awarded ‘Wholesaler of the Year 2016’ by Motorcycle News.
CLIENTELLE… A diverse portfolio includes;
Corporate; British Airways, Dixons Carphone, Sage UK, REA Australia, Tata in Mumbai and Finnair in Helsinki.
Associations; Centrepoint Alliance Australia, Builders Merchants Federation Malta, IACC Italy & Advantage Travel UK.
Internal Teams; TATA, MILA, Cheval, GWLG and Cosatto.
Entrepreneurial; The MADE Festival, Goldwell Australia, SageWorld, KCOM, Mumsnet and ENJO.
HOW GEOFF MAKES YOUR LIFE EASIER….
You want a video to send before the event to create a buzz? It’s yours. Interviews and copy for your newsletter or website? They’re yours too. Copies of his slides to remind yourself of the key points? One click and you get them.
From social media to press releases, liaising with the tech people, follow-up sessions and promoting it to his own network, he will do everything to make your event a roaring success.
GEOFF’S CUSTOMER SERVICE & MARKETING PHILOSOPHY:
“When the competition goes one way, do you follow them, or od uoy og eht rehto yaw?”
Inspire your team. Engage your attendees. Excite your customers.
Do it all by booking Geoff Ramm as your next keynote speaker.
“Geoff Ramm recently spoke at our Sales Conference. He was a true professional and came across very well. His speech gave the team points to consider and as a result created much positive discussion.” General Manager, Wartsila
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