Justin Hughes

Justin Hughes is Managing Director of Mission Excellence, a consultancy which partners with clients to accelerate organisational effectiveness.  Clients range from global corporations (e.g. 3M, Microsoft) to public sector (e.g. Bank of England, NATO) and world championship-winning sports franchises (e.g. Mercedes F1).
Prior to Mission Excellence, Justin was an RAF fighter pilot.  He graduated as top cadet of his officer training entry and went on to fly the Tornado F3, an air defence fighter aircraft.  He has taken part in both training and operational deployments all over the world, and was qualified to lead any scale of mission in any theatre.  Justin was subsequently selected for the Red Arrows, where he served for 3 years on the team performing over 250 displays worldwide including 3 international tours.  He was Executive Officer, responsible for operational day-to-day management of the team, a hand-picked group of 9 elite pilots and 90 support personnel.

Justin has presented at hundreds of management meetings, conferences, academic forums and dinners worldwide on performance, leadership, decision-making, risk and safety.  His ‘signature’ presentation, ‘The Business of Excellence’, based on his book of the same name, explores the drivers of high performance in teams and organisations, drawing on examples from business, sport, the military, and his own personal experience as a fighter pilot and member of the Red Arrows.

Justin has an MBA with Distinction from London Business School and a BSc (Hons) in physics from the University of Bristol.

In addition to existing content,  Justin has been delivering on 2 main themes which add value right here and now:

1 – Building high-performance virtual teams – processes to improve alignment and coordination, personal resilience for home workers and the key cultural traits of high-performance organisations.  This is relevant to just about any audience at the moment – variations delivered recently to MBDA (management meeting – your client!), Spectralink (all-hands annual kick off) and AstraZeneca (well-being week).

Feedback:  Justin shared great insights that are relevant to the new virtual world we live in.  The session was interactive, engaging and very well received by all attendees around the globe  Annemieke Groeneveld, Senior Marketing Manager EMEA, Spectralink.

2 – Decision-making under ambiguity – approaches to mitigate the cognitive and motivational biases which might affect our judgement and decision-making in uncertain times.  I think this works best for more senior audiences – delivered recently to Aon (external marketing event) and KPMG Europe (for their own clients).

Feedback:  The feedback was all very appreciative so we can see you held the audience’s attention. My only regret is that we didn’t give you longer Chris Scott, KPMG EMA Region Head of Tax & Legal Services.

Topics

• High performance
• Operational excellence
• Leadership
• Decision-making and risk
• Behavioural safety and safety culture